Do They Adapt or Collapse? Digital Immigrants to Digital Communication Technology during the Pandemic of Covid-19

Authors

  • Mohd Yusof Zulkefli Universiti Teknologi MARA (UITM) https://orcid.org/0000-0002-5237-5264
  • Ahmad Farid Abdul Fuad
  • Mohd Nor Azren Kamarudin Universiti Sultan Azlan Shah, Perak, Malaysia
  • Nathasha Diyana Zulkifly Business School, Victoria University,
  • Abdul Hamid Saifuddin Department of Liberal Communication, Universiti Teknologi MARA, 40450, Shah Alam, Selangor

DOI:

https://doi.org/10.33102/jcicom.vol2no2.58

Keywords:

digital immigrants, digital communication, technology, covid-19

Abstract

Communication has permanently been embedded into our life. The pandemic’s temporary erasure of daily communication and interaction has somehow posited people in danger of ostracization, missing out and, ultimately, loneliness. The COVID-19 pandemic was characterised by unprecedented development and the use of digital technologies. The global crisis brought on by the coronavirus pandemic has pushed us further into a digital world, and changes in behaviour are likely to have lasting effects when the economy starts to pick up. The recent experience with COVID-19 shows that the transition to these extraordinary circumstances is far from smooth. More specifically, digital immigrants to ICTs are even more disadvantaged than before. In many cases, the lifeline provided by technologies is only available to those able to access them. Compared to the digital natives, digital immigrants may suffer combined during this transitional digital phase of life and work. Henceforth, this concept paper will thoroughly explain the relationship between social distance and both excellent and negative markers of wellbeing while looking at the nature of digital social interaction through a series of updated literature about technology use among digital immigrants during the pandemic. In addition, the literature review will explain that confidence and competence are vital for learning new things compared to individuals who have not been exposed to technology. Furthermore, the psychological aspect of adopting technologies, which affects the adoption of linked technologies, includes user experience indefinitely. Finally, this concept paper will fill a gap in the literature by exploring the effects of COVID-19 digitalisation on communication and digital immigrants' ongoing technology usage behaviours.

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Published

2022-12-02
CITATION
DOI: 10.33102/jcicom.vol2no2.58
Published: 2022-12-02

How to Cite

Zulkefli, M. Y., Ahmad Farid Abdul Fuad, Mohd Nor Azren Kamarudin, Nathasha Diyana Zulkifly, & Abdul Hamid Saifuddin. (2022). Do They Adapt or Collapse? Digital Immigrants to Digital Communication Technology during the Pandemic of Covid-19. Al-i’lam - Journal of Contemporary Islamic Communication and Media, 2(2). https://doi.org/10.33102/jcicom.vol2no2.58